Consultation

Solutions provides a wide variety of consultation services in person and via interactive web meetings. Areas of expertise include:

  • Technology planning
  • Administrative Systems Improvement
  • Compliance
  • Outcomes Administration
  • Human Resources
  • Risk Management
  • Managed Care Negotiations and Contracting
  • Solution Focused Brief Therapy

Technology planning

  • Electronic Health Record and billing systems needs assessment, software evaluation, procurement, business rule analysis, data conversion, and implementation
    • Behavioral Health
    • Primary Care
    • E-Prescribing
    • Massachusetts Standardized Documentation Project (MSDP)
  • Electronic Health Record design consultation
  • Encryption implementation for data and email
  • Incident tracking system design and implementation
  • Database design

Administrative Systems Improvement

  • Analyze financial and clinical systems
  • Work with Behavioral Health agencies to maximize efficiency in the interplay among:
    • Finance
    • Patient Accounts
    • Human Resources
    • Credentialing
    • MIS

Compliance

  • Compliance plan development
  • Policy and Procedure creation and review
  • Evaluation of chart compliance with payer, CARF/COA/Joint Commission, State, Federal and MSDP requirements
  • ARRA/HITECH, HIPAA, Red Flag Rules preparation, implementation, and on-going compliance
  • RAC – Recovery Audit Contractor preparedness and response
  • DPH clinic license preparation
  • Credentialing assistance

Outcome tool selection, implementation and integration into clinical practice

Human Resources

  • Selection, preparation and implementation of Human Resources Electronic System
  • Employee Relations
  • Risk Management
  • Risk Analysis
  • Clinical Consultation
  • Independent investigations
  • State authority investigation response including DMH, DPH, DDS, OSHA, HHS/OCR, and DPPC

Managed Care negotiations and contracting

Solution Focused Brief Therapy

  • Application to specific programs, creation of specific Solution Focused questions, changing agency culture